IT help for students
The Student Portal
To login in the student portal at student.lu.se, use your Stil account, don’t forget the ending part “-s”.
Wireless network – Eduroam
HOW TO CONNECT TO EDUROAM, FIRST METHOD:
- Go to the wifi-list in your device and pick Eduroam. You will be prompted to type in a username and password. Use your stil-account, in this case ending with “-s@lu.se”. For example aa1111aa-s@lu.se.
- You might have to accept an agreement or a certificate to connect the first time.
SECOND METHOD:
- Go to https://cat.eduroam.org/?idp=433 Links to an external site. and follow the instructions (they differ depending on what kind of device you use). Please note that this method requires a working internet connection.
VPN
To access some university services from home or download software you have to be connected by VPN. Information about how to install VPN is available on the Student Portal (Services/Computer programmes download).
Software
As a student at Lund University, you can download and use a variety of software during your studies here. For example Microsoft software like the Office-suite and Windows, SPSS, EndNote, Matlab and much more. The complete list and download locations are available on the Student Portal (Services/Computer programmes download). If you want to download software from outside LU, make sure to use the VPN-connection.
Printing
All printers and copiers in branches of the Library of Science are connected to the PaperCut printing system. Using PaperCut you can print, scan, and copy using the majority of printers and copiers in Lund University. You also use PaperCut to print from your own computer.
Read more about printing and scanning at the library
All students get a Google Apps-email address with a Google Drive of 25 GB.
To log in, go to webmail.student.lu.se (use the stil-account name ending with “-s”). Your default email address is your student account(with the -s)@student.lu.se, but you can change it to another email address if you wish using the guide on the Student Portal (My settings/Change visible E-mail address). The alternative address you can use can be seen on the Student Portal (My settings/Change my contact info).
Support
If you need help with any of the IT-services or software, please contact LU Servicedesk either by support.lu.se, servicedesk@lu.se or by phone +46 (0)46 222 90 00.