If you are planning to host a meeting with external participants, i.e. participants that are not students or teachers at Lund University with LUCAT-id, you may need to adjust your settings. Employees at Swedish authorities, health care institutions and certain companies are not allowed to download the Zoom client to their computers. In order for these participants to join your meeting, you have to turn off the setting "Only authenticated users can join meetings from Web client".

1. Click on "Settings" in the left menu.

2. Go to the tab "Meeting".

3. Click on the section "Security" in the menu underneath.

4. Scroll down until you find the setting "Only authenticated users can join meetings from Web client" and turn it off.

A screenshot showing the "Settings" in the left menu in Zoom.

When you schedule your meeting, make sure that the alternative "Require authentication to join" in the section "Security" is turned off.

A screenshot showing where to find the tickable box named "Require authentication to join" in Zoom.

If you choose to use a Waiting Room in order to improve the security in the meeting, the default setting will put all external participants in the waiting room, but those that have logged in to LU Zoom will enter the meeting directly. This option is only meaningful if you have the possibility (and time) to monitor and to admit the participants that are in the waiting room. Using a passcode is often a better alternative!

Is something missing? Do you have ideas or questions? Feel free to contact us on digital@education.lu.se